What percentage of communication is transmitted through the words we speak alone?

The correct answer, which is 7%, highlights the importance of understanding communication dynamics beyond verbal language. Research in the field of communication suggests that a significant portion of our communication is conveyed through non-verbal signals, such as body language, facial expressions, and tone of voice. The statistic that only 7% of communication is transmitted through the words we speak reinforces the idea that verbal communication is often less impactful than non-verbal cues.

In practical application, this knowledge is vital for cosmetology professionals, as the ability to read clients’ non-verbal signals can enhance customer interactions. For instance, recognizing a client's discomfort through their body language may prompt a stylist to change their approach, leading to a more satisfying client experience.

Understanding this percentage can also assist instructors in teaching effective communication strategies to students, emphasizing the importance of both their verbal and non-verbal skills in building rapport with clients.